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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #670 (permalink)

Sydney Australia
 
Trading Experience: Beginner
Platform: Ninja Trader
Favorite Futures: CL, ES, AUD/USD
 
Posts: 48 since Apr 2013
Thanks: 25 given, 31 received


Christophe View Post
Taking in account currency fluctuations and the US$40 fee for international withdrawal it looks like I have been charged more than twice the amount I would have expected to pay.

I received a partial explanation of the charges from NTB support. They charged me a $25 inactivity fee.
Very unfair considering that one of the reason I decided to close my account is that I wasn't able to connect NT7, therefor not able to make any trade.
Even their page mention that in my circonstances I shouldn't be charged :
Brokerage Account Management | NinjaTrader
Existing accounts that login to their trading solution but do not trade during the month will be assessed a $25 fee.


Even with that extra charge, the numbers do not add up.
I looked at the numbers one more time and it looks that they deducted US$55 to the balance in USD, converted to AUD, then deducted AU$55 to that amount.

I have requested further explanation and justification of the charges.

Even if it's in the end a small amount, this shouldn't be happening.

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