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Who is your Broker? Are you satisfied with them?

  #6 (permalink)

Louisville, Kentucky
 
Trading Experience: Intermediate
Platform: Sierra Chart, TastyTrade
Broker/Data: Various
Favorite Futures: Futures, Options
 
empty's Avatar
 
Posts: 97 since Oct 2012
Thanks: 1,924 given, 189 received

Good Support


Upupandaway View Post
Well they can be a little flaky. Their seems to be one or two guys who actually can run the thing, and get stuff done. But other than that I'm happy.

I've always found their support excellent. I've probably contacted them 20 times, some technical related and some account questions related, and they've always been very helpful. On the technical issues they've corrected the problem right away. I've talked to a bunch of different folks in support so from my experience it's not one or two guys.

I do agree that offering such low margins is a bit concerning, but then again I only have margin requirements, plus a cushion, with them, not all of my trading capital available.

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