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Problems with CQG Continuum Login failed: accountIDs has no Ids

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Crete, IL/USA
 
Trading Experience: Intermediate
Platform: NinjaTrader, Mt4
Broker/Data: Tradestation/Tradestation, NinjaTrader, FXCM and Tallinex
Favorite Futures: ES, CL, EUR/USD, TF
 
spinnybobo's Avatar
 
Posts: 178 since Aug 2009
Thanks: 103 given, 50 received

Problems with CQG Continuum Login failed: accountIDs has no Ids

Hello Everybody

Is there anybody using @NinjaTrader NinjaTrader Brokerage ? I was in a LIVE trade today and logged of NinjaTrader platform, then put computer to sleep. I came back about 10 minutes later and when I tried to log into

NinjaTrader Continuum it said

Login failed: accountIDs has no Ids

I logged in on another platform while downloading a new NinjaTrader and it still did the same thing which makes me think it is a "broker issue" and not a "platform issue"

I had to call the trade desk to manipulate things

Did anybody ever have experience like this? I have been trading LIVE for about 1 1/2 weeks and it was a little ordeal when I switched from dynamic DOM to Static DOM. It took a while but it eventually worked.

any feedback would be great.

Naturally since I am a C# developer I wanted to also know if CQG Continuum has an API ? Because then I can just build my own order screen and if it is a platform issue I can always bypass it. Otherwise if it is a broker issue, I might be looking for a new broker if this happens again

thanks
Spencer

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