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NinjaTrader Brokerage Services (www.ninjatraderbrokerage.com)

  #190 (permalink)

Earth
 
 
Posts: 18 since Feb 2010
Thanks: 3 given, 6 received

A word of warning for German/Foreign traders:

I emailed NT Brokerage soon after the transition (2 weeks ago) to take advantage of the new rates. At first I got an email that the new rates have been approved for my account.
To my surprise on the next statement the commission for ES roundturn was raised to 7,24$!
Emailed the support again and now got an email from Mr. Radecker, who I know was a Mirus support affiliate or so in Germany. He said that the publically posted commissions on the NT Brockerage website are not for German traders! Questionable, but there is nothing I can do about that.

But only last Friday after 2 weeks my commissions were corrected with an empty email answered by the NT support. No refund has been given for the 32,50$ overcharge.

So traders please be aware. After this trouble I guess I will take my business elsewhere...

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