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futures io forum changelog

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Manta, Ecuador
 
Trading Experience: Advanced
Platform: My own custom solution
Favorite Futures: E-mini ES S&P 500
 
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Big Mike View Post
At approximately 8:00 PM eastern time, futures.io (formerly BMT) went down. It took me about 1 hour to start looking into the problem (was taking some time off). It took another hour to bring the site back up after checking numerous things for any indication as to the cause. The site was down for approximately 120 minutes.

All users who logged in were receiving a message that they had been BANNED if they logged in after 8PM eastern.

This is incorrect. It was a server error that I am still working to identify. I have corrected the issue, but will continue looking for the underlying cause.

I have notified approximately 200 users who logged in and saw the message via email.

Please accept my apologies for any trouble.

Mike

The current thinking is cache corruption. I have taken a few steps so that should this issue occur again, it should be detected and resolve itself almost immediately (within 60 seconds) and notify me. Thanks to @sam028 for assistance with the detection and resolution script should it happen again.

I am deploying new servers to futures.io (formerly BMT) very soon (have been working on it for months, due to lack of time it is taking forever) and hopefully any underlying issue that caused this problem will be resolved once everything is updated with the new deployment.

Mike

Due to time constraints, please do not PM me if your question can be resolved or answered on the forum.

Need help?
1) Stop changing things. No new indicators, charts, or methods. Be consistent with what is in front of you first.
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6)
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