help explaining Dukascopy failed fills | Currency Futures


futures.io - futures trading strategies, market news, trading charts and platforms


Currency Futures


This subforum allows you to find traders that trade Currency Futures. You may post about anything to do with trading currency futures in this section




 

help explaining Dukascopy failed fills

  #15 (permalink)

Italy, Europe
 
Trading Experience: Intermediate
Platform: Sierra charts
Favorite Futures: Dax, Bund, 6E, currencies
 
italiantrader's Avatar
 
Posts: 16 since Jan 2012
Thanks: 6 given, 5 received

Basically this should not have happened and I received their reassurance that if it does happen again I will be fully reimbursed if I have incurred any losses.

In your place I would screen record all the trading sessions, just in case you need a "proof" that something went wrong and in order to let them know that whatever happens is carefully monitored. Since i experienced TT disconnections I always screen-record everything with camtasia software.

Reply With Quote